What sizes do you offer?

All our footwear is available in sizes 6 to 11 (PK). Each product page includes a Men Size Chart or Women Size Chart to help you find your fit.

How do I choose the right size?

Please refer to the size chart on the product page. If you are unsure about your size, contact us on WhatsApp before ordering and we will help you choose.

How long does delivery take?

Orders are processed within 1-2 business days and delivered via standard delivery, which typically takes 2-5 business days across Pakistan.

What payment methods do you accept?

We accept Cash on Delivery and Bank Transfer payment methods at checkout. Specially you can avail Free Shipping on Orders above Rs. 2,000 paid via Bank Transfer, and Free Shipping on COD Orders above Rs. 5,000.

Do you deliver outside Pakistan?

Currently we deliver within Pakistan only.

What is your exchange policy?

Size exchanges are accepted within 2 days of delivery. The footwear must be unused, in original condition, with all tags intact. Exchanges are valid for size adjustments only, not for style or colour changes. Exchange return shipping costs Rs. 200 within Lahore and Rs. 300 outside Lahore. Please see our Return & Exchange Policy page for full details.

What is your return and refund policy?

If you need to return an item, we refund 90% of the order amount, as packaging and handling costs are already covered by us. If the item arrives damaged or there is any mistake from our side, you will receive a full 100% refund. For full details, please see our Return & Exchange Policy page.

The colour of the shoes looks slightly different from the photos. Is this normal?

Yes — due to differences in screens and lighting during photoshoots, the exact colour or texture of an item may vary slightly from what you see on screen. This is not treated as a defect.

How can I ask about my order?

Contact us on WhatsApp at +92 371 6764 856 with your order number and we will update you on your order status.

Do you have a physical store?

No — Maison Last is an online-only store based in Lahore, Pakistan. You can shop with us anytime at maisonlast.pk.

How do I contact you?

Reach us on WhatsApp at +92 371 6764 856. We are based in Lahore, Pakistan.